DIRECT INSURANCE NETWORK, LLC

Contact & Support

Get help with a new quote, an existing policy, or finding your insurer’s claims resources. BrowardInsurance.com is operated by Direct Insurance Network, LLC.

Call (800) 310-2743 Request a Callback Schedule a Phone Appointment

How can we help today?

Get a new quote

Choose your coverage and share the details needed to start a review.

Start a Quote Request

Get help with my policy

Find service forms for ID cards, certificates, and policy changes on our main agency website.

Customer Support

These links open our agency service forms. A request does not change coverage; wait for confirmation from our team.

Make a Payment

Paying your insurance company? Use the company or MGA shown on your current bill.

Find Carrier Payment Links →

Pay Through Our Agency

Use our secure AndDone portal for agency-billed invoices or when our team has instructed you to pay through us. For carrier-billed policies, please pay your insurance company directly unless we’ve arranged otherwise.

Payments are collected by Direct Insurance Network, LLC, the agency behind BrowardInsurance.com.

Pay Through Our Agency

Need help paying your insurance company? Contact us before submitting a payment. Secure payment processing through AndDone.

Pay Your Insurance Company

For carrier-billed policies, use our shared Direct Insurance Network and Broward Insurance directory. Choose the company or MGA on your current bill. Claims resources are also available.

Find Carrier Payment Links

For an urgent claim after hours, contact your insurer directly. This callback form does not report a claim to an insurer.

When you can reach us

AI phone answering: 24/7
Our AI assistant can gather your request for follow-up.

Licensed-agent follow-up
Monday–Friday, 11 a.m.–5 p.m. Eastern
Licensed team closed Saturday–Sunday and observed federal holidays. Online requests and AI phone assistance remain available; our team follows up after the holiday.

A callback preference is not a confirmed appointment.

Our office

Direct Insurance Network, LLC
5550 Glades Road, Suite 500
Boca Raton, FL 33431

Based in Boca Raton, serving Broward County by phone and online.

Please call before visiting so we can confirm arrangements.

View office location and map →

PREFER A CALL BACK?

Tell us how to reach you

Only your name and phone number are required. Your reason for contacting us, preferred callback time, and email are optional.

Name Phone

Reason for contacting us (optional) Preferred callback time (optional) Email

Email is optional. We can follow up by phone.

Thank you. Your callback request has been sent to Direct Insurance Network, LLC. Our licensed team follows up Monday–Friday, 11 a.m.–5 p.m. Eastern, excluding observed federal holidays. A preferred time is not a confirmed appointment. This request does not bind or change coverage or report a claim to your insurer.

We couldn’t send your request. Check any highlighted fields and try again, or call (800) 310-2743 for help.

By submitting, you authorize Direct Insurance Network, LLC to contact you about this request by phone or email. See our Privacy Policy. Do not send policy numbers, medical records, payment details, or identification documents through this form. Sending a request does not bind, change, renew, or cancel coverage.

What happens next?

We review your request. Your reason for contacting us helps us prepare for the conversation.
Our team follows up. We discuss your question and gather any additional information needed through the appropriate channel.
We explain the next step. That may be a coverage review, an application, or a policy-service request.

Need help sooner? Call (800) 310-2743. For urgent claims, use your insurer’s claims number.

Meet Michael and learn about our agency →